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Airline review – Jetstar International economy class

When it was announced that Jetstar would be flying direct to the Cook Islands from Sydney it immediately made the region more accessible to our family. Previously we would have needed to fly via New Zealand and our travel time would have been many hours longer. With the direct flights from Sydney to Rarotonga taking approximately six hours, the Pacific paradise was more appealing. The flight to Rarotonga was my first using Jetstar internationally. I’d heard mixed reviews from people flying economy class internationally with Jetstar, so I checked in for our flight with low expectations. I’m not sure if we were particularly lucky but I was pleasantly surprised.

Flight review Jetstar International economy class - Have Wheelchair Will Travel

Jetstar International economy class review

Jetstar is a no-frills airline, so it is important that I point out that you get what you pay for. We paid for Jetstar’s economy class fare with a bundle which included 20kg of checked luggage, a drink and something to eat and with this bundle we were able to choose our seating.

Flight review Jetstar International economy class - Have Wheelchair Will Travel

Check-in

Jetstar are sticklers for sticking to limit to the kilogram when it comes to their luggage allowance and the check in staff always weigh the hand luggage as well. They were vigilant in both Sydney and Rarotonga so double-check your luggage before going to the check-in counter. We use a hand luggage scale at home but if you don’t have one, there are scales prior to check-in at the airport where you can double-check the weight and move luggage around if need be. Don’t be those people at the check-in counter opening bags and holding up the queue. I’ve been that person – it doesn’t feel good. The Jetstar hand luggage allowance is 7kg and that’s all your pieces of hand luggage, so if you have a small handbag and a piece of hand luggage the total cannot exceed 7kg. I usually find this difficult because on most trips I carry a laptop and a DSLR camera and headphones. This trip I left the DSLR at home and popped my headphones around my neck so they weren’t in the bag.




Flying Jetstar internationally to the Cook Islands

We flew from Sydney to Rarotonga and return on the Jetstar A321-NEO aircraft. The aircraft is new and reflects this in the cleanliness of the plane.

Flight review Jetstar International economy class - Have Wheelchair Will Travel

The seats are comfortable but do not have an adjustable headrest. Space seemed tight between the seats. Hubby is tall at 6ft and found that his knees were touching the back of the seat in front even when it wasn’t reclined. As it turns out, although the aircraft can seat over 200 passengers the number that can fly on this aircraft is capped at around 130 so on the return trip I had a row of three seats to myself and Hubby and Amelia had a seat in between them. The crew were fantastic about moving people around to make everyone more comfortable.

Flight review Jetstar International economy class - Have Wheelchair Will Travel

Given the airline does not offer an entertainment system in the back of the seat there is instead a small device holder for a mobile phone. A regular tray table sits below the device holder so if you want to watch your entertainment on an iPad or laptop there is a place to do that. A charging outlet is located on the back of the seat next to the device holder.




Jetstar International economy class food

Flight review Jetstar International economy class - Have Wheelchair Will Travel

On the flight Sydney to Rarotonga we had pre-ordered the pie and sausage roll combination which was fine. It’s nothing exciting but it arrived hot and it was tasty enough.

Flight review Jetstar International economy class - Have Wheelchair Will Travel

Amelia chose the banana bread and left most of it as she said it was dry.

Flight review Jetstar International economy class - Have Wheelchair Will Travel

On the return flight Rarotonga to Sydney we all pre-ordered ham and cheese toasted sandwiches. I preferred this as a snack. The crust is hard but the sandwich in general was tasty. Complimentary cups of water, tea and coffee are served as part of the bundle.




Tips when flying internationally with Jetstar in economy class

Keep your bags within the luggage allowance limits.

Ordering a Jetstar bundle will ensure you get your food choice and you’ll be served before passengers who are purchasing on the spot.

Jetstar only accepts credit cards for inflight purchases. I noticed many people presented debit cards and these didn’t work for purchases.

Download a good range of entertainment on your phone or device prior to leaving home to ensure you’re not bored on the flight.

Flight review Jetstar International economy class - Have Wheelchair Will Travel
Extra legroom seats on the Jetstar International flight to the Cook Islands

Extra legroom seats can be prebooked and attract an additional fee, but they are popular so book early. Keep in mind the arm rests are fixed in this row.

At Rarotonga Airport the cherry picker lift was used for access to the aircraft for any passengers with mobility restrictions.

I’m not sure if we were particularly lucky but both our flights departed and arrived on time, the check-in process was seamless and flight crews were pleasant. For a six hour flight I wouldn’t hesitate to recommend Jetstar economy class. We hope you find our flight review of Jetstar International’s economy class helpful.

We paid for our flights in full and our opinions are based on the experience we had on the days we flew from Sydney to Rarotonga and return.

You may like to compare airlines with our other reviews

Singapore Airlines economy class review

Qantas economy class review

Fiji Airways economy class review

Delta Airlines Premium Select

Virgin Airlines Economy X




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