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Campbelltown Billabong Parklands review

On a chilly winter’s day we headed to Western Sydney to check out the newly opened Campbelltown Billabong Parklands. The last thing on my mind was swimming but thanks to a hot tip from a Facebook page I follow (Fun for Kids Western Sydney) I was aware that the new attraction offers accessible facilities which I was keen to take a look for myself. Thankfully it was a blue-sky day with a warming sun for our visit.

I’m really excited to share a review of Campbelltown Billabong Parklands so when the pools open for swimming in September you’ll know what to expect and have tips on what to pack in your beach bag.

Campbelltown Billabong Parklands - Have Wheelchair Will Travel

Campbelltown Billabong Parklands review

Campbelltown Billabong Parklands is sure to be a hit in the spring and summer months and I am thrilled to see another aquatic facility opening in Sydney’s west, where temperatures soar in the peak of summer. With a capacity of 2000 people the Parklands will no doubt be a hotspot to cool off.

Campbelltown Billabong Parklands review - Have Wheelchair Will Travel

Extensive parkland surrounds the two lagoon-style pools and the interactive water play area. It’s perfect for a day at the park but packing a shade tent will be essential as there is no cover over the lawn area.

Campbelltown Billabong Parklands review - Have Wheelchair Will Travel

For visitors with a disability there is a pool hoist available (BYO sling) which can be moved between the pools if necessary.

Campbelltown Billabong Parklands review - Have Wheelchair Will Travel

Ramps lead into both the children’s pool and and Billabong pool. A pool wheelchair is available for use if needed. The arms of the pool chair lift up to assist with transfers and a sling attachment is available for use on the pool chair.

Multiple lifeguards are on duty to assist with water safety.

Campbelltown Billabong Parklands review - Have Wheelchair Will Travel

It truly is wonderful to see pool hoists becoming more readily available in Australia and I hope to see that increase within existing facilities, not just new builds.

Campbelltown Billabong Parklands review - Have Wheelchair Will Travel




The water park is a fun area which has lovely accessible paths that weave between the various areas. An interactive element of the water park is press buttons which turn on the sprinklers within the area. They also make a sound when pressed which is a nice additional feature for anyone that is vision impaired.

Something tells me that there will be no shortage of kiddos keen to make everything work.

Campbelltown Billabong Parklands review - Have Wheelchair Will Travel

A few areas of the water park have shade cover which will provide welcome relief in summer.

Campbelltown Billabong Parklands review - Have Wheelchair Will Travel

There are multiple barbecues around the parklands but given it’s capacity of thousands of people I think more are needed. A couple of the barbecues are near bookable gazebo areas so I think council is anticipating this being a popular venue for family get-togethers and childrens birthday parties. Based on this, more barbecues will be needed. With the space available that would be an easy addition.

Campbelltown Billabong Parklands review - Have Wheelchair Will Travel

A toilet block with multiple bathroom stalls, accessible bathrooms and change rooms is available, as well as a Changing Places bathroom.

Campbelltown Billabong Parklands review - Have Wheelchair Will Travel

We always travel with a MLAK key so I was able to go inside and take a look. This is the first Changing Places bathroom I’ve been into with an auditory message reminding people to press the button to lock the door. A fabulous reminder, hopefully avoiding the embarrassment of getting caught with your pants down!

Campbelltown Billabong Parklands review - Have Wheelchair Will Travel

The bathroom is equipped with a ceiling hoist, adult-size change bed that’s height adjustable and a shower bench. The toilet has a seat back and rails on both sides.




Campbelltown Billabong Parklands review - Have Wheelchair Will Travel

Campbelltown Billabong Parklands pool season runs from September through to April and for the first year (at least) tickets will be free. Bookings will be essential. Tickets can be booked two weeks in advance.

The interactive splash play area is open all year. In winter the splash park (for the brave) is open weekdays 10am-4pm and on weekends 10am-5pm.

The car park closest to the entrance offers five accessible parking bays. Access throughout the parklands is via level or gently sloped pathways.

At this stage staff could not tell me if bookings will be needed for the one water wheelchair.

Campbelltown Billabong Parklands review - Have Wheelchair Will Travel

I’m impressed by the design and accessible features of Campbelltown Billabong Parklands. I think an opportunity has been missed to make this an inclusive gathering place by having more than one water wheelchair available. How lovely would it be if friends who are wheelchair users could have an outing together? I guess the water wheelchair is mainly provided for access to the pool and once in the pool it is considered available for someone else. Perhaps additional Hippocampe wheelchairs could be provided for use in the water park. Dawson-Damer water park has multiple available and this opens up the opportunity for families with children or adults with a disability to socialise together.

If you are visiting Campbelltown Billabong Parklands this spring or summer I recommend packing lots of sunscreen, a shade tent, water and if permitted, your own little gas barbecue if you are keen on a barbie. If you need to use the Changing Places bathroom it would be quicker and easier to also have your own MLAK key. If you don’t have one, you can read all about how to get one and where else you can use it, in this post.

Book tickets to Campbelltown Billabong Parklands via its website.




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