Southbank is my location of choice when we visit Melbourne. I love the easy access to the heart of the city, being able to walk or wheel along the level paths beside the Yarra River and dining at the many restaurants. On our recent trip to Melbourne we only had one night in the city and I had a long list of things of things I wanted to do. A visit to Sea Life Aquarium, a little Christmas shopping, chilling at IceBar and generally enjoying Melbourne’s vibe. I have a habit of trying to fit too much into a short amount of time, so a hotel with a central location is essential. We’ve never stayed at any of the Crown properties, so I welcomed the opportunity to review Crown Metropol.
We visit so many hotels each year they can often seem similar, but I’m pleased to say Crown Metropol has a unique style. Crown Metropol injects this uniqueness through many elements of the hotel’s facilities from the pool to the in-room dining menu. But before I get carried away, I know the accessible accommodation is vital, so take a look.
Before we could sit back and relax in our room for the night we popped into the accessible room to check it out. The room we inspected was light-filled, stylish and spacious, with plenty of circulation space for a wheelchair user.
I’m always pleased to see the option of an interconnecting room as we know from our reader’s feedback it’s helpful for larger families and those travelling with friends or a support worker.
If you need a hoist to transfer from a wheelchair to the bed, please note this bed has a solid base to the floor making it unsuitable.
Crown Metropol proves that an accessible room does not need to be short on furniture if there’s enough space in the room with a work area and a lounge in the room.
A sliding door provides easy access to the bathroom which is equipped with excellent accessible features including a flip-down shower bench, height adjustable hand-held shower and lever taps.
The bathroom sink is accessible with lever taps and bench space for storing a toiletries bag. Yay for bench space, it’s so often missing in hotel bathrooms.
Extensive grab rails surround the shower and toilet.
The bathroom can be open to the bedroom or closed via a sliding window panel.
The room has lowered amenities and a visual fire alarm.
The room we were sharing for the night was also spacious and stylish. Both the accessible room and the standard room had a range of magazines which begged to be read while consuming in-room dining treats. I was in magazine heaven and even had time to turn a page or two before drifting off into a wonderful undisturbed slumber.
The biggest difference between the two rooms is the bathroom.
The bathroom in the room we were staying in had two glass cubicles, one for the shower and one for the toilet.
We find the interactions with staff are often what makes a stay memorable and in the morning we were met by Jino who showed us to our table for the buffet breakfast. Our chat was short, just a walk from the front of the restaurant to the table but his bright, cheerful and entertaining manner had us all smiling and feeling welcome. The breakfast buffet had a fantastic range of offerings to fuel us for our day. I made a beeline for the omlette station, my absolute favourite. We then made our way through cereal, fruit, smoothies, fresh juice and toast to finish.
For guests with a gluten intolerance there is a range of bread and bakery items on offer.
A good buffet breakfast is something I really look forward to when we stay at hotels and Crown Metropol has one of the best we’ve had in a long while.
We arrived at the hotel hungry and as soon as we’d shut the door on our room, AJ and I checked out the room service menu. The hotel offers a good selection of reasonably priced food (for hotel in-room dining) and I settled on the smashed avocado which included poached eggs, crushed peas, feta, Dukkah on toasted Sourdough which was delicious and just what I needed after a busy morning. AJ just wanted a cheese toastie which wasn’t on the menu but when we asked, room service happily delivered.
While perusing the menu for lunch, AJ spied the perfect dinner for the two of us, the Couple’s Movie Pack for two. This package included a pizza of our choice from the menu, two Movenpick ice creams, two drinks and a box of popcorn. After walking all day there was nothing better than getting a room service treat, lying on the bed and watching a movie. AJ was a very happy camper!
We haven’t stayed at an inner city hotel where the pool is as well used as the one at Crown Metropol. It is a magnet to guests looking to swim in the infinity pool with stunning views of the city. It was so busy I needed to wait until it closed to get a photo because there were so many families enjoying a late night splash.
It provides fabulous all-weather entertainment and given more than one night at the hotel I would have liked to dip a toe in, or lie on a lounge under one of the stunning lotus-like lights with drink in hand.
Day or night, it’s worth a visit to the pool area to enjoy the stunning views of the city.
The Metropol is joined to the rest of the Crown Complex through a series of undercover arcades which contain a range of stores, restaurants, the casino and movie cinemas meaning everything is close and convenient.
Apparently we are not the only ones to have enjoyed a stay at Crown Metropol. Rachelle, one of our Facebook community, recently commented on a post about Melbourne, “I highly recommend Crown Metropol. This place is amazing. The rooms are amazing and the staff are second to none. The best place I’ve ever stayed.” It’s always good for us to hear from our readers because we know our reader’s needs vary so we appreciate hearing a range of opinions on a property.
We stayed as guests of Crown Metropol, but as always, our opinions and enthusiastic reviews are a result of a fabulous stay.
You can read more about the accommodation and facilities on the Crown Metropol website.
Hello, does the pool have chair access? A chair or a hoist? Thanks