Integrity Car Sales and Rentals (Icsar) understands there’s been a gap in accessible vehicle rentals across Australia. They understand their clients’ desires to explore this big, beautiful country. So in response to many enquiries for wheelchair-accessible rental vehicles in more locations, Icsar has developed Chair Share, an online rental platform with satellite rental sites to support local communities.
SATELLITE RENTAL SITES
In 2019, Icsar was excited to expand the Chair Share Rental Platform to include services in Dubbo, Adelaide, Port Macquarie, Coffs Harbour and the Gold Coast. From March 1 2020, the team was thrilled to have rental vehicles available in Penrith, Central Coast, Cairns and Melbourne. In May, they’ll be adding the Sunshine Coast to this list. These wheelchair vehicles will not only help people travel with greater ease, but also assist locals requiring a short-term transport solution.
Every day, the Icsar team is asked by clients if they can use their NDIS funding – and the answer is yes, they can. They have been NDIS providers for three years and have seen the agency and all participating in it go through many challenges and changes. The greatest change they saw in 2019 was participants having the confidence to exercise their choice and control to use their funds as they wish to.
Sometimes NDIS participants tell the Icsar team that their request for a rental vehicle was turned down and that they were approved for other services that they may never use. Except in rare circumstances, funds in a participant’s Core Support budget are unallocated – that means that regardless of how the planner calculated the budget, it’s up to the participant to decide which services he or she needs. In short, participants are not required to get permission to rent Icsar’s vehicles.
To date, Icsar has advocated for and helped many clients go on holiday, participate in the local community, attend special events, go to doctor and therapist appointments, have a replacement vehicle when theirs was in a workshop, and visit family and friends. It’s been their pleasure to help participants get mobile, get out of the house and have fun!
ANSWERING THE CALL FROM FIRE-AFFECTED REGIONS
The Icsar team has been saddened by the months of fires burning across Australia and know many people who have been directly affected by them. One of the things we can all do to aid in the recovery of these devastated communities is to visit them. Holiday at home this year and visit one of these areas to help them rebuild, and look out for Icsar’s vans – they’ll be there, and they hope to see you there too!
1300 WELCAB | 1300 935 222